How the training we offer is first class

Our software packages were created to help companies and services of all sizes be more efficient in the way they operate . We think it is crucial you make the right choice for your business. The start-up training we offer is hands-on. We want your business to be as successful as ours and we will make sure the training is second to none.

Features Available and Services Provided
  • Minimum two full days training, with additional options
  • Full support before, during, and after implementation
  • Ongoing and refresher training available as required
  • Training to your company preferences
  • Training for different job roles and staff skill sets
  • Remote access / screen-sharing for future training

Having done it many, many times before, we understand that the implementation and adoption by staff of a new system can be a big deal. We are here to train your staff before, during and after the changes take place to ensure a smooth transition.

We believe that you cannot understand a customer’s needs without spending time during a requirements-gathering exercise face-to-face. Once we understand how your business works, then we can set up your new system to provide you with an intuitive, easy to navigate, familiar working environment. We’ll support you throughout the setup and implementation and deliver comprehensive training sessions applicable to your individual staff members’ roles in the business, so that they have a good foundation for ongoing use of our software.

Initial formal training sessions can be arranged at your convenience, to avoid distractions, using remote sessions.

For ongoing training, for new employees or if you’d like a quick refresher on a specific area of the software, then we can arrange an online course using screen sharing technology.

Key Benefits
  • Training tailored to your specific requirements
  • Training tailored to individual users’ roles and requirements
  • On or off site training available
  • Ongoing training available for refresher sessions or new starters

Training, Support and Custom Reporting

RMS offers a highly customisable software package and support service that is individual to each customer's needs, so what you read on our website is just the beginning. Although we offer the software as a package, this includes the customisation to your individual business requirements.

We may have 1,000 customers using the software, but no two customers' set of log in credentials will be the same and each working environment is secured. Your use of the software will be as unique as your business.

We are also able to offer custom reports on an individual basis. If your company requires specific features or reports, then just ask as we would be happy to incorporate these for you.